تعلن اللجنة الدولية للأغاثة في عمان والمفرق عن حاجتها الى :
1- Senior Community Health Officer
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Background/IRC Summary:The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.Since 2007, IRC has worked with refugees and other vulnerable populations in Jordan. IRC’s programs in Jordan focus on urban interventions in the north that address gender-based violence specifically violence against women and girls for Syrian refugees and host community members as well as reproductive health care to Syrian refugees through two clinics based in Ramtha and Mafraq. Since January 2013, IRC also carries out Child Protection programs in Syrian refugee camps, providing specialized services for the identification, support and protection of unaccompanied children (UAC) and other children at risk.Job Overview/Summary: Under the direct supervision of the Community Health Manager and technical guidance from the Health Coordinator, the primary function of the Senior Community Health Officer (SCHO) will include implementation and oversight of the Community Health officers (CHO) and Community Health Volunteers (CHVs). The Senior Community Health Officer will build the capacity of the community health staff and volunteers and make sure the project is running as planned.Major Responsibilities:Implementation of Program:
- Review program materials and update detailed work plan, movement plans, monitoring plan, and procurement plans as needed.
- Provide regular support to the CHVs throughout Northern Jordan.
- Ensure the team follows up on referrals of patients to verify if they accessed care.
- Develop strong relationships with community leaders, CBOs and other stakeholders operating in the districts, provide updates of activities and develop areas of collaboration to address programmatic gaps and strengthen program impact.
- Support recruitment and training of community health officers and volunteers.
- Schedule regular site visits for monitoring and supervision to ensure quality of services, accurate data collection and tracking of community health activities
- In coordination with the Community Health Manager, develop all project documents including; monitoring plans, supervision checklists, program work plans, risk and issue management, program spending plans and procurement plans
- Develop project communications plan and conduct regular project meetings to review progress, conduct on track, off-track assessments and submit report to the Community health manager
- Establishment of an effective referral system, ensuring continuity of care for acute and emergency cases.
- Provide regular updates to the IRC security and operations team on any potential risks or issues in the communities
- Attend health coordination meetings as requested by Community Health Manager.
- Support research studies that are conducted with the IRC Jordan programs.
Supervision- Directly supervise three Community Health officers and 100+ CHVs.
- Coordinate closely with Mafraq mobile clinic, Zaatari camp clinic, Azraq camp clinics, Mafraq fixed clinic, Irbid fixed clinic and Ramtha fixed clinics for support.
- Ensure that all staff, program, or other issues are quickly and properly addressed, raising them to the Community Health Manager as needed.
- Arrange regular check in meetings to discuss key operational, budgetary, and indicator updates and address any challenges.
- Conduct regular visits to the catchment sites and support the community health team.
Community health data and M+E- In coordination with the Community Health Manager and M&E team, ensure proper data collection, monitoring, evaluation and reporting tools are in place and being used in a timely and effective manner.
- Provide data to Health Data Unit at the beginning of each month, assist with monthly data analysis, and take action as appropriate.
- Submit weekly updates to Community Health Manager on the CHVs progress.
Monitoring and reporting- Participate in evaluation of individual and overall mobile clinic performance through various tools including monitoring visits, activities evaluations, and feedback forms.
- Oversee data collection and analysis of CHV reports on activities and community needs.
- Develop required reports on CHV performance and effectiveness, based on evaluations.
- Oversee community health staff performance and give necessary feedback
Key Working Relationships:Position Reports to: Community Health ManagerPosition directly supervises: Community health officers, Community health volunteers
Indirect Reporting: Health CoordinatorOther Internal and/or external contacts.
Internal:Senior Health officers of the fixed clinic.Deputy Health ManagerSenior Health Information Management OfficerDeputy Health Manger - operationsExternal: Health working group and coordination forums in JordanJob Requirements:- Health professional or qualification relevant to the job with at least bachelor degree
Work Experience:- Minimum five years’ work experience at community level preferably in public health and in coordinating, implementing, managing complex health programs.
Demonstrated Skills and Competencies:- Proven experience in community mobilization and awareness raising activities, preferably at village level.
- Excellent diplomatic and communication skills
- Ability to validate and interpret health data
- Good understanding of social organization at village level, community health issues
- Strong belief in human rights and gender equality
- Good analytical and reporting skills
- Good understanding of budget management
- High standard of spoken and written Arabic and English
- Excellent computer skills including Word, Excel and Power Point
- Experience working with online data collection tools and Commcare preferred
- Be able to work in a stressful setting and adapt quickly to changing environments
- Willing to travel frequently (daily) to different locations in Jordan or the region
- Language Skills: Fluent in Arabic and English
Certificates or Licenses: Certificate of education issued by the education institutions recognized in Jordan and valid till the end date of contractWorking Environment: : IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.Only Applicants who apply through the link will be consideredhttp://bit.ly/2Wr5Sog
2- Receptionist
Background/IRC Summary:
The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster.
The International Rescue Committee began relief operations in Jordan in 2007. Working together with six national and international organizations, and 19 community-based organizations, the IRC has provided 20,000 vulnerable Iraqi refugees with humanitarian assistance, mental health support and informal education.
Job Overview/Summary: Under the supervision of the Administrative Manager, the Receptionist will support in the management of front desk operation as well as all activities related to receiving and directing visitors/guests, phone calls and courier at IRC premises in Amman in compliance with IRC policies, procedures, rules, and regulations.
Major Responsibilities:
- Managing front desk/reception operations.
- Welcoming, receiving and directing visitors/guests.
- Answering and redirecting incoming calls/inquiries if needed and as appropriate.
- Assisting in arranging conference calls.
- Receiving, handing and routing correspondence/courier.
- Managing postal box weekly collection and circulation.
- Communicating a weekly report on of all visitors detailed log in coordination with the Safety and Security department as well as with the guard.
- Assisting procurements for office supplies and other requirements.
- Assisting in inventory records for office supplies (stationery, cleaning and kitchen supplies, etc).
- Performing all other ad-hoc duties, as and when assigned by supervisor.
- Maintaining safe and clean reception area by complying with IRC procedures, rules, and regulations.
Key Working Relationships:
Position Reports to: Administrative Manager
Position directly supervises: N/A
Indirect Reporting: Support Services Coordinator
Job Requirements:
Education: diploma or secondary school education. University degree is preferred.
Work Experience: Minimum of 2 years of experience or the equivalent combination of education and professional experience as a receptionist or in customers’ care related field, preferably with an international NGO or multi-national firm.
Demonstrated Skills and Competencies: customer service oriented including telephone and face to face communications, punctual, honest, highly responsible, multi-tasker, excellent communication skills both verbally and in writing, well groomed.
Language Skills: very good in Arabic and English
Certificates or Licenses: Good knowledge in Microsoft Office
Professional Standards
IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
Only Applicants who apply through the link will be considered
http://bit.ly/2RomCJg
