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Contact Centre Advisor Temporary - Jordanian Only
Experience
Essential
- Previous experience dealing with a wide range of customers face to face or over the phone in busy service industries
- Excellent spoken and written command of the English language with a cheerful, confident, professional and courteous tone
- Excellent interpersonal skills and relates well with a wide range of people/customers
- Experience in resolving straight forward customer conflict
- Demonstrated excellent attention to detail
- Demonstrated ability to work effectively as part of a busy team
- Basic computer skills including the ability to navigate around a computer
- Ability to work flexible rostered hours, including scheduled breaks
- Working knowledge of Microsoft Office
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Tolerance for stress in a fast paced working environmentDesirable
- Previous call centre experience
- Previous experience of telephone