٤ وظائف شاغرة لدى اللجنة الدولية للأغاثة في الاردن

تعلن اللجنة الدولية للأغاثة في الاردن عن حاجتها الى :

1- Protection Information Management Officer

The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.

The Syria crisis is often described as the worst humanitarian catastrophe since the end of the Cold War. Inside Syria, 6.1 million people are internally displaced and 13.1 million are in need of humanitarian assistance, with three million in hard-to-reach areas. There are 5.4 million Syrian refugees in neighboring countries. This is no short-term humanitarian episode. The devastating human consequences to huge numbers of people will endure for decades. The destruction of relationships, communities, livelihoods, homes and infrastructure will take years to repair.

Job Overview/Summary:

As part of the Protection team, the Protection Information Management Officer (IMO) will report to the Information Management Specialist and will be based in Amman, Jordan. S/he will work closely with with the three protection streams of Protection and Rule of Law (PRoL), Child Protection (CP) and Women Protection and Empowerment (WPE) staff and support both Jordan- and Syria-based staff to ensure timely, effective and high quality of data analysis and dash-boarding of program activities. Through this role, the successful applicant will be heavily involved in the day-to-day administrative work and tooling for the Protection field staff, providing a unique opportunity to learn about different protection streams/technologies and the IRC’s programming. In addition to this, the role is also responsible for follow-up and maintenance of existing and new data collection/storage and workflow tools using ONA/ODK, CommCare, Excel, and MSSQL Server.

Major Responsibilities:

The main responsibilities of the IMO will be directly related to all Protection’s activities. That being said, the most common tasks will fall under the following categories

Support existing and new data collection tools and activities
- Support in the temporary upkeep of existing Excel and ONA tools being used until new tools are developed.
- Communicate new tool releases to the field staff and collect feedback in coordination with Syria-based managers
- Ensure that new and existing tools are being used in compliance with our analysis requirements
- Ensure data-collection capacity-building through development of training material and provision of trainings in both remote and in-country settings

Support the Protection teams in the management and analysis of programmatic data and achievement
- Responsible for pulling submissions from various data sources (ONA, Box, Etc.) and maintaining central databases of all programmatic data.
- In some cases, extraction of valuable data points from narratives is required.
- Perform various validations and data quality checks before analysis
- Maintain trackers of operational achievement for protection’s activities (Excel/SQL)
- Analyze program data in order to produce comprehensive indicators for review by managers.
- Format incoming data into required formats for our regular reporting and dashboards.
- Support in the creation of and providing ad-hoc tables and analytical graphs to meet program needs in consultation with the IM Specialist
- Conduct periodic analysis of program data and noting trends, abnormalities, and matters of concern
- Ensure that any data that is shared complies with data protection protocols (need to see basis)

Assist in regular reporting for donors and internal purposes

Assist the Senior Monitoring and Reporting Officer in regular donor reporting inputs and maintenance of our submissions database for future reference.

Submit report contributions in a timely and orderly fashion

Key Working Relationships:

Position Directly Reports to: Information Management Specialist

Indirect Reporting: Senior Monitoring and Reporting Officer

Position Directly Supervises: N/A

Key Internal Contacts: Information Management Specialist; Protection Coordinators/ManagersField Managers, Field staff.

Other External Contacts:

N/A

Job Requirements:

Education:

Bachelor’s degree in Computer Science/IT or related (statistics/math)

Work Experience:

Approximately 3 - 5 years of relevant experience working in data management and analysis
Previous experience working with an NGO or INGO required, knowledge of Database tools such as MS Access and SQL Server is required
Previous experience working in a remote context
Some programming/coding experience in php/Python/R is preferred.
Experience in CommCare preferred

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2- Filed Researcher

Background/IRC Summary:

The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.

The Airbel MidEast Center is the IRC’s research and innovation hub for advancing new solutions in the humanitarian space. Firmly believing that co-creating solutions with affected populations is the best way to deliver results, the IRC seeks to hire a team of people who are impacted by the challenges Airbel seeks to address. The community designers will be core team members on all stages of the innovation process.

Job Overview/Summary: The Community designer will work with the IRC design specialist, design research consultants, mental health advisor, and the Airbel Innovation lead to conduct field work related to

Major Responsibilities:

Co-create research tools with IRC design researchers

Advice design researchers on research tools
Finalize design research tools in collaboration with translators and design researchers

Interview Jordan and Syrian beneficiaries based on the program’s needs:

Contact beneficiaries, targeting a diverse population from several locations in Jordan.
Conduct focus group discussions and interviews with beneficiaries using design research tools
Provide consistent feedback to design researchers on design research tools

Assist with data collection, documentation and entry:

Take notes during focus group discussion with beneficiaries and enter data into templates developed by the design specialist and the design researchers.
Report notes and feedback on the focus group discussions to the design specialist and the design researchers.

Participate in brainstorming and ideation sessions:

Take part in a 2-day ideation with internal IRC team

Deliverables:

Attend a training workshop on mental health and the tools that will be used in the research
Contact beneficiaries
Conduct focus group discussions
Take extensive notes and provide documented data
Input notes into excel sheets
Participate in a 2-day brainstorming session

Supervisory Responsibilities: None

Key Working Relationships

Position reports to: Regional Design Specialist

Position directly supervises: None

Other Internal: Airbel Mental health team

External: None

Job Requirements:

All applicants must have completed Mahali Community Innovation Lab Bootcamp or equivalent design thinking training.

Education

HS or higher is preferred

Work Experience

Minimum two (1) year work experience in the international development sector with an emphasis on field work.

Demonstrated Technical Skills

Proven competency with conducting interviews, preferably with vulnerable populations
Excellent field work capacities
Ability to work independently while being a strong team player
Capacity to create a safe atmosphere that encourages the discussion of sensitive mental health related topics

Demonstrated Competencies

Superior oral communication skills
Strong ability to conduct design research systematically
Strong ability to take extensive and organized notes
Established capacity to deal with ambiguity

Languages

Professional fluency in spoken and written Arabic is required;
Fluency in English is an asset

Computer/Other Tech Requirements

Competency in Microsoft Office Suite, especially Word and Excel

Ability to Travel

Frequent travel required to Jordan Governorates

Standards of Professional Conduct

IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality

IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Attention Returning National Candidates:

IRC strives to attract, motivate and retain qualified national staff in our programs. We strongly encourage national or returning national candidates to apply for this position. If you are a national of the country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the Middle East Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply.

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

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3- Project Training Specialist for the Economic Recovery and Development

Background

Founded in 1933, the International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. At work today in more than 40 countries, the IRC restores safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

The Syria crisis is often described as the worst humanitarian catastrophe since the end of the Cold War. Inside Syria, 7.6 million people are internally displaced and 12.2 million are in need of humanitarian assistance, with 4.8 million in hard-to-reach areas. There are 4 million Syrian refugees in neighboring countries. This is no short-term humanitarian episode. The devastating human consequences to huge numbers of people will endure for decades. The destruction of relationships, communities, livelihoods, homes and infrastructure will take years to repair.

Now in its sixth year, the armed conflict in Syria has resulted in a humanitarian crisis inside Syria and throughout the region. The most recent figures indicate that over 5 million Syrian refugees in neighboring Turkey, Lebanon, Jordan, and Iraq. The United Nations High Commissioner for Refugees (UNHCR) reports that 654,903 refugees were registered in Jordan.

Working in coordination with the humanitarian community and the Government of Jordan, the IRC provides assistance for Syrian refugees in both camp and urban settings. The IRC's assistance programs are focusing on providing health, protection and economic empowerment services at the urban areas in Mafraq and Irbid governorates and inside the two camps.

Project Background:

Displaced populations across the globe often struggle to cope with life in their new homes, primarily due to unfamiliarity with different markets and a lack of specific tailored skillsets, resources or networks that would otherwise allow them to find meaningful and safe employment. This skills gap is particularly glaring in the areas of digital literacy and computer skills that are increasingly required in today’s labor markets. Prospective employees and entrepreneurs lack the market-relevant digital skills, knowledge of and access to job seeker and enterprise development digital services, as well as the financial resources and start-up support necessary to obtain and create safe, sustainable livelihoods to improve their economic wellbeing.

The limited knowledge of digital literacy skills and access to digital services to support livelihoods pose challenges across Jordan, as in many other countries facing displacement crises. For example, in Mafraq, Irbid, Ramtha, and East Amman, micro, small and medium enterprises (MSMEs) are often the largest job creators, but entrepreneurs have limited opportunities to learn digital skills to support and grow their businesses, and may lack the necessary networks and information that internet and computers can unlock. Few MSMEs in Amman utilize technology to build their businesses—only 20% regularly use computers, and less than one in five use social media.[1] Without support or technical assistance to improve business processes and operations through technology, businesses face additional challenges with marketing, record keeping, and growth. Jobseekers also face challenges posed by limited digital literacy skills. Prospective employers may seek candidates with prerequisite computer skills, and job searches and networking are often hindered by a jobseeker’s unfamiliarity with the internet or basic computer and digital literacy skills.

Through ERD programming in Jordan, the IRC helps job seekers, entrepreneurs and business owners to develop and refine business plans, and access start-up and/or support capital to fund their business operations. The IRC also helps job seekers identify employment opportunities, improve their employability skills and match with well-suited employers. In so doing, the IRC has helped to increase business' profitability as well as individuals’ ability to generate income and assets through employment and self-employment. Through our work with vulnerable jobseekers as well as entrepreneurs and business owners, the IRC Jordan is well-equipped to develop, test, and learn from new digital literacy approaches to support refugees’ and vulnerable crisis-affected population’s livelihoods prospects.

The Overall Objective of the project is that to work with vulnerable young job seekers, entrepreneurs and business owners to contextualize and test digital literacy skills training curricula to help refugees and conflict-affected populations to find employment or start and grow their own businesses. The process and approach to digital literacy for livelihoods training in a refugee context is tested and documented, helping lay the foundation for future scalable interventions

The main expected result is to use digital literacy for livelihoods package will seek to build entrepreneurs’ and business owners’ digital business management, budgeting, and marketing skills as well as jobseekers’ and employees’ digital job search, personal budgeting, and market-demanded on-the-job computer skills.

Project main two activities are:

Conducting small scale tests of curriculum content, 120 participants across 8 cohorts of training will participate in digital literacy training modules.
In order to assess and evaluate the utility and relevance of digital literacy skills taught specifically for the purposes of microenterprise development, 5 business owners will receive business growth grants in addition to one-on-one mentorship to encourage the uptake and use of digital solutions for running their businesses.

The Project Training Specialist Scope:

The IRC see this project as an opportunity for the Economic Recovery and Development (ERD) Program to gain a fuller and deeper understanding of need to obtain digital literacy skills among the targeted groups of Syrian Refugees and Vulnerable Jordanian in the livelihood activities. This project will be conducted through small scale tests of curricula in Jordan, the project will culminate with a final deliverable to document the process and approach of conducting digital literacy trainings for livelihoods projects, which can serve as a guidance package for implementing similar livelihoods projects in other refugee and displacement contexts across the globe.

The aim of mentioned project is to:

Assess the competence level of digital literacy in the reach population, through conducting focus group discussion (FGD) and analysing existing data collected through the ERD program.
Hiring Digital Literacy Specialist to create realistic content for the training curriculum meeting the expectation of the population needs and based on available knowledge and competence. Testing incorporating the digital literacy content in already existing and implemented IRC training curriculum i.e: business skills and financial literacy training and employment training.
Creating Monitoring and Evaluation tools to capture and measure impact of the digital literacy training on the success of business implementation and/or finding a job opportunity
Managing the team of facilitators in the implementation of the digital literacy training: including managing implementation ToT by the digital literacy specialist and ensuring IRC/ERD minimum standards are included in the trainings such as: social emotional learning (SEL) and Gender base violence (GBV) concepts are incorporated.
Managing the analysis of the findings and lead the drafting of the learning report together with the digital literacy speciality.

The scope of project will cover the full project implementation period all project related ERD interventions delivered in all project location: Northern and East Amman centers.

Deliverables:

The Project Training Specialist will be responsible for the following:

Provide needed assistance related to explanations regarding the project including the specific objectives and relevant indicators.

Arrange the logistics to conduct the FGDs in the field and all KIIs.
Provide timely feedback on the draft report and the final report.

Treatment of the information

All data and information received for the purpose of this assignment are to be treated confidentially and are only to be used in connection with the execution of these terms of reference. All intellectual property rights arising from the execution of these terms of reference are assigned to the IRC. The contents of written material obtained and used in this assignment may not be disclosed to any third parties without the expressed advance written authorization of the implementing IRC

Time Frame:

The time frame will be as the following:

Task	Time frame	Deliverables	Payment USD
Start Date of Assignment	1st of Sept 2019	NA	1500
Inception phase: consultant to provide draft inception report including the work plan for the training and M&E tools to IRC as well as conducting FGDs and in-depth interviews	15th of Sept 2019	1. Inception Report explaining: a. Results of the FGDs b. Training work plan c. roles and responsibilities for the trainers


IRC to review the drafted inception report and tools and send feedback to consultant	20th of Sept 2019
Supervise the field work includes developing the curriculum and conducting the ToT to facilitators	31st of Oct 2019	1. Plan for the ToT (content/duration) 2. Implementation plan (logistics/budget)	1500
	31st of Oct 2019		1500
Conduct the digital literacy training curriculum and M&E tools	1st of Nov 2019	1. Supervising plan for implementing the training	1500
Collect information, analyze impact and share draft of the learning report	28th of Feb 2020	1. Compiling learning report from DL specialist	1500
IRC review the report and provide feedback to the team of specialist	31st of Mar 2020	1. Final submission for learning report	1500
			7500

The project must be fully completed no later than 31st of Apr 2020

KEY WORKING RELATIONSHIPS:

Consultancy Manager: ERD coordinator based in Amman.

Key points of contact during the mission:

ERD Technical Advisor
Digital Literacy Specialist
ERD Deputy Program Manager
ERD information management team

REQUIRED PROFESSIONAL SKILLS:

Undergraduate or graduate university degree in the relevant social or economic sciences, e.g. development studies, socio economic studies…

Minimum 5 years of experience in training management including drafting curriculums and M&E tools related to livelihood and preferably in Jordan or the Syrian Response Region.
Have a proven experience in the humanitarian projects preferably the Syrian crisis.

Fluent in Arabic and English, written and oral.
Significant experience in conducting FGDs and KIIs.
Excellent writing skills and ability to articulate the linkage between findings, analysis, and program recommendations.
Proven experience and track record of timely and high quality completion of assignments.
Strong communication and presentation skills
Flexible attitude towards receiving feedback.

REQUIRED PERSONAL SKILLS:

Ability to listen and understand others’ needs and contextualize them.
Ability to immerse oneself in detail without getting lost in it
Proactive and self-motivated approach to work
High level of organization and time management, as well as an ability to learn quickly and produce high quality work under tight deadlines
Can discern the difference between confidential and public information, and can de-identify sensitive information.

Note: List of responsibilities, professional and personal skills are considered indicative and not exhaustive; actual duties may differ or change depending on office and agency priorities at the time.

For more information please contact Sawsan.issa@rescue.org.

IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.

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4- Project Digital Literacy Specialist for the Economic Recovery and Development

Background

Project Background:

The limited knowledge of digital literacy skills and access to digital services to support livelihoods pose challenges across Jordan, as in many other countries facing displacement crises. For example, in Mafraq, Irbid, Ramtha, and East Amman, micro, small and medium enterprises (MSMEs) are often the largest job creators, but entrepreneurs have limited opportunities to learn digital skills to support and grow their businesses, and may lack the necessary networks and information that internet and computers can unlock. Few MSMEs in Amman utilize technology to build their businesses—only 20% regularly use computers, and less than one in five use social media.Without support or technical assistance to improve business processes and operations through technology, businesses face additional challenges with marketing, record keeping, and growth. Jobseekers also face challenges posed by limited digital literacy skills. Prospective employers may seek candidates with prerequisite computer skills, and job searches and networking are often hindered by a jobseeker’s unfamiliarity with the internet or basic computer and digital literacy skills.

Project main two activities are:

Conducting small scale tests of curriculum content, 120 participants across 8 cohorts of training will participate in digital literacy training modules.
In order to assess and evaluate the utility and relevance of digital literacy skills taught specifically for the purposes of microenterprise development, 5 business owners will receive business growth grants in addition to one-on-one mentorship to encourage the uptake and use of digital solutions for running their businesses.

Project expectations for the curriculum is to include but not limited to:

Field	Objective	Competencies
Environment	Master the basic concepts and functions of a computer; and use it in a network context	Use specific vocabulary and master basic hardware and software elements
		Manage and organize files, identify their properties and characteristics
		Organize, customize and manage a computing environment
		Connect to, and identify different types of networks
Processing and Production	Create a digital document	Design a document
		Implement the basic functionality of tools that process: texts, numbers, images and sounds
		Create a composite document
Information Research	Create a research approach and analyze information related to the job market and/or business opportunities	Design and implement an information retrieval process
		Identify and organize information related to job searches or business operations
		Assess the quality and relevance of the information
		Create an information monitoring process
Communication	Communicate, exchange, network and collaborate	Use digital technology to communicate with potential employers (for job seekers) or potential customers (for entrepreneurs)
		Exchange and circulate digital documents
		Collaborate on a network
Practical Application of Skills	Use digital literacy skills developed towards job searching, on-the-job, or business operations	Use technology to search for job openings
		Apply computer skills to relevant jobs, including customer service, accounting, documents, etc.
		Apply computer skills to business operations, including accounting, record keeping, profit/loss management, stock taking, etc.

The Project Digital Literacy Specialist Scope:

The aim of mentioned scope is to:

Assess the competence level of digital literacy in the target population through conducting focus group discussions (FGDs) and analysing existing data collected through the ERD program.
Develop the ERD digital literacy training content (EN/AR) keeping in consideration already external, open-source digital literacy training curricula, existing IRC training modules (including SEL) and ERD Theory of Change.
Support the creation of Monitoring and Evaluation tools to capture and measure impact of the digital literacy training on the success of business implementation and/or finding a job opportunity
Support the facilitation of a ToT for ERD facilitators on the developed curriculum and ensuring facilitators are coached while conducting the training
Managing the analysis of the findings and lead the drafting of the learning report together with the Project Training Specialist consultant.

The Digital Literacy specialist is expected to work closely with the Project Training Specialist to ensure following up the work plan, team management and data collection.

Deliverables:

The Project Digital Literacy Specialist will be responsible for the following:

IRC’s role:

Provide all of the project documents.
Provide needed assistance related to explanations regarding the project including the specific objectives and relevant indicators.
Arrange the logistics to conduct the FGDs in the field and all KIIs.
Provide timely feedback on the draft report and the final report.

Treatment of the information

Time Frame:

The time frame will be as the following:

Task	Time frame	Deliverables	Payment USD
Start Date of assignment	1st of Sept 2019	NA	1500
Inception phase: consultant to provide draft inception report reporting to the results of the FGDs and in-depth interviews and the plan for the curricula and M&E tools to IRC	15th of Septth2019	1. Inception Report explaining the: a. Plan for curriculum b. Plan for M&E tool (analysis plan)
	15th of Septth2019
IRC to review the drafted inception report and tools and send feedback to consultant	20th of Sept 2019
Final draft of the curriculum (in collaboration with IRC and Microsoft expertise) and conducting the ToT for the facilitators	30th of Oct 2019	1. Curriculum 2. Conducting Training for Trainers (ToT)	1500
	30th of Oct 2019	1. Curriculum 2. Conducting Training for Trainers (ToT)	1500
Support (observe and coach) facilitators in conducting digital literacy training curriculum and M&E tools	1st of Nov 2019	1. Support Coaching the facilitators	1500
Collect information, analyze impact and share draft of the learning report	28th of Feb 2020	1. Draft for learning report	1500
IRC review the report and provide feedback to the team of specialist	31st of Mar 2020	1. Final submission for learning report	1500
			7500

The project must be fully completed no later than 31st of Apr 2020

KEY WORKING RELATIONSHIPS:

Consultancy Manager: ERD coordinator based in Amman.

Key points of contact during the mission:

ERD Technical Advisor
Project Training Specialist
ERD Deputy Program Manager
ERD information management team

REQUIRED PROFESSIONAL SKILLS:

Undergraduate or graduate university degree in the relevant IT sector and possibly social or economic sciences, e.g. development studies, socio economic studies…

Minimum 5 years of experience in Digital literacy training and digital skills building, including drafting curriculums and M&E tools.

Fluent in Arabic and English, written and oral.
Significant experience in conducting FGDs and KIIs.
Excellent writing skills and ability to articulate the linkage between findings, analysis, and program recommendations.
Proven experience and track record of timely and high quality completion of assignments.
Strong communication and presentation skills
Flexible attitude towards receiving feedback.

REQUIRED PERSONAL SKILLS:

Ability to listen and understand others’ needs and contextualize them.
Ability to immerse oneself in detail without getting lost in it
Proactive and self-motivated approach to work
High level of organization and time management, as well as an ability to learn quickly and produce high quality work under tight deadlines
Can discern the difference between confidential and public information, and can de-identify sensitive information.

For more information please contact Sawsan.issa@rescue.org.

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٤ وظائف شاغرة لدى اللجنة الدولية للأغاثة في الاردن

تعلن اللجنة الدولية للأغاثة في الاردن عن حاجتها الى :

Consultancy Manager: ERD coordinator based in Amman.

Key points of contact during the mission:

Consultancy Manager: ERD coordinator based in Amman.

Key points of contact during the mission:

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