تعلن شركة الاحترافية للصوتيات والمرئيات والوسائط المتعددة في الاردن عن حاجتها الى :
1- Technical Support & Content Management Officer
We are seeking to recruit a Technical Support & Content Management Officer, with the following qualifications and requirements:
- Bachelor degree in Computer Science / Software Engineering or any related filed.
- Excellent computer skills.
- Excellent verbal and written communication skills in English and Arabic.
- Good Knowledge of Microsoft Azure Cloud program.
- Confident and dynamic personality.
- Ability to travel based on job requirement.
Job Responsibilities:
- Resolving technical issues facing customers.
- Managing stakeholders involved in the technical support.
- Following up initial tests with new customers.
- Product knowledge and efficient analysis of technical issues
- Managing and following up the services that provided to customers.
- Building technical relationship with prospected or existing customers.
- Monitoring accurate and correct delivery of product sold.
- Handling projects and offering technical solutions to software related issues.
- Install and configure of CMS Software.
- Handling contents management using CMS software.
- Handling problems that might face the team during projects and taking corrective and preventive actions wherever possible.
- Keeping abreast with new technologies and techniques and studying their feasibility to be applied at projects.
- Project progress report.
2- Managed Services Officer
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We are seeking to recruit a Managed Services Officer, with the following qualifications and requirements:
- Bachelor degree in Computer Science / Software Engineering or any related filed.
- Excellent computer skills.
- Excellent verbal and written communication skills in English and Arabic.
- Confident and dynamic personality.
- Ability to travel based on job requirement.
Job Responsibilities:- Resolving technical issues facing customers.
- Managing stakeholders involved in the technical support.
- Following up initial tests with new customers.
- Product knowledge and efficient analysis of technical issues
- Working on Photoshop drawings to edit, correct or add notes for specified materials as per required design.
- Preparing and testing the players before installing them in the sites.
- Testing the content before pushing it.
