A Leading Tourism Company in Jordan is looking for Reservation and Operation travel agent .
Summary of the job role :
• Answer email inquiries in a timely manner.
• Determine Guest’s needs and quote the appropriate room rate, tours, and transfers as per requirements.
• Book reservation with accurate information to ensure we exceed Guest’s expectations.
• Book and enter room reservation requests using the company System.
• Arrange accommodation, visas and activity requirements for leisure, corporate Guests
• Cooperate, coordinate and communicate with all other departments to ensure highest level of Guest service is maintained and the maximum profit is generated.
• Checking on the availability of accommodations or transportation on a traveler’s desired travel dates.
• Selling add-on travel products, such as tours.
• Knows the selling status, rates, and benefits of all packages plans.
• Check daily arrival and departure and in-house guests in hotels and try to sell our products.
• Answer email inquiries in a timely manner.
• Determine Guest’s needs and quote the appropriate room rate, tours, and transfers as per requirements.
• Book reservation with accurate information to ensure we exceed Guest’s expectations.
• Book and enter room reservation requests using the company System.
• Arrange accommodation, visas and activity requirements for leisure, corporate Guests
• Cooperate, coordinate and communicate with all other departments to ensure highest level of Guest service is maintained and the maximum profit is generated.
• Checking on the availability of accommodations or transportation on a traveler’s desired travel dates.
• Selling add-on travel products, such as tours.
• Knows the selling status, rates, and benefits of all packages plans.
• Check daily arrival and departure and in-house guests in hotels and try to sell our products.
• Negotiate with our suppliers to get the best competitive deals and special rates.
• Outdoor duties to check groups during the tours, events, meetings on site.
• Outdoor duties to check groups during the tours, events, meetings on site.
* Online reservation system / Extranet experience to do:
• Manage Rooms availability, number of rooms and dates available to book.
• Change Rates, Increase or reduce the rates day by day or a period of date
• View all confirmed, Modified and Cancelled bookings
• Adding Special offers of hotels.
• Handle Offers, like Early bird, free nights, special discount, room upgrade, long stay, discount rates etc…
• Manage Rooms availability, number of rooms and dates available to book.
• Change Rates, Increase or reduce the rates day by day or a period of date
• View all confirmed, Modified and Cancelled bookings
• Adding Special offers of hotels.
• Handle Offers, like Early bird, free nights, special discount, room upgrade, long stay, discount rates etc…
Skills:
· Destination information
· Excellent Maps navigation and region knowledge
· Excellent Communications
· Time frames and work deadline
· Work under pressure
· Destination information
· Excellent Maps navigation and region knowledge
· Excellent Communications
· Time frames and work deadline
· Work under pressure
Preferred Qualifications:
1. bachelor degree in travel and tourism or any related field.
2. 2 years of experience in the same related filed.
3. Excellent English reading, writing and speaking (one of interview evolution an English test )
2. 2 years of experience in the same related filed.
3. Excellent English reading, writing and speaking (one of interview evolution an English test )
Please mention the the job in title
Please send your CV to
Employee_affairs@yahoo.com
Please send your CV to
Employee_affairs@yahoo.com
