تعلن بافالو وينجز أند رينجز الأردن (Buffalo Wings & Rings - Jordan) في عمان عن حاجتها الى :
* HR Director
About Buffalo Wings & Rings (BWR)
Our team is a group of passionate food and sports lovers who are upbeat and a little offbeat. And we look at the fun side of life. If you have a passion for taking food and fandom to the next level; and going the extra mile to make people feel special, comfortable and happy (aka Buffalove) then we want to talk with you. Our business started in 1984 in Cincinnati, and we have since opened 80+ branches worldwide including America, Europe, and the Middle East.
We have various teams within our organization, some work with engaging our guests on the table side, and some bring life to the brand behind the scenes by ensuring quality and consistency is delivered in every aspect. Whichever team you wish to join, we always have a place for you.
About Human Resources at Buffalo Wings & Rings
We’re committed to a culture where people can do their best work and love doing it, where employees are actively engaged, driven, and aligned. Human resources is responsible for providing partnership, tools, processes, and systems that support a work culture consistent with our mission, vision, and values. We are an organization that is professional, organized, efficient, serious about accomplishing great things, always open to creative opportunities, uniquely thoughtful in the way it sets goals, design focused throughout, and always focused on what’s best for the organization as a whole. Our HR team is committed to delivering excellence in systems, tools, and day to day operations, and, most importantly, our employee experience.
Role Summary
An integral member of the team, the HR Director partners with all areas of BWR to guide HR policies, objectives, programs, and initiatives all in support of our vision, mission and values. This position leads the HR team, driving supportive relationships with all employee groups (store and corporate level) and guiding informed HR policies which empower managers to be better leaders. The HR Director provides hands on leadership, coaching and mentoring, is comfortable challenging convention, and asks great questions. This position collaborates with our operations and training teams to provide robust onboarding and learning and development tools.
Essential Role Functions
This position has responsibility over all operations of the HR team, including:
Recruitment
Lead a robust recruitment process for all open positions (store and corporate level)
Proactive outreach in establishing BWR as a great place to work
Build a network of candidates at all levels
Compensation
Ensure internally fair and competitive compensation
Responsibility over compensation structures and analytics
Benefits
Designs, plans and implements robust employee benefits programs with a strong sense for market offerings
Ensures that programs meet employee needs, comply with legal requirements, are cost effective, and well-communicated
Performance Management
Continuously evolve tools to drive meaningful performance conversations and employee development for all employee groups
Build a strong program of individual and organizational learning and development
Payroll and HR Technology Systems
Lead the HR team in providing payroll services to the organization
Continuously evolve systems, building upon current organization-wide systems and platforms
Compliance and Policies
Oversee all policy development and improvement
Maintain legal compliance, providing leadership to managers and HR team
Labor Relations
Manage relationship with all Jordan labor institutions, including contract negotiation, and ensure compliance
Work with third-party labor relations partner (if applicable)
Organizational Services and Support
Build a strong business relationship with the internal customer: all store and corporate level directors, managers, and staff
Offer thought leadership to senior leadership around organizational structure and development
Promote employee empowerment through user friendly and professional communication tools
Maintain consistent HR representation in all locations for all employee groups
HR Team Leadership
Provide support, leadership, coaching, mentorship, and development for the HR team
Lead the HR team as an outstanding example of internal customer service
What we’re looking for
An individual that is passionate about great HR and culture. Requires a track record of success in recruiting, compensation, benefits, performance management, policies and compliance. Has held an HR leadership position at a company of plus 100 people with multiple locations. Relies on extensive experience and judgment to plan and accomplish goals with a wide creative latitude. Has a strong appreciation for design and company culture.
Requirements:
Bachelor’s degree
8+ years of experience in all aspects of human resources operations
At least three years as a leader of the function in a similar sized company with a track record of success
Prior industry experience in food and beverage is preferred
Knowledge of effective learning and development tools
Extensive knowledge of Jordan employment law
Systems and tech savvy; is a systems thinker
Is familiar with tools available and has the ability to match tools to need
Excellent Word, Excel and PowerPoint skills; familiarity with Google Docs, etc. a plus
Competencies:
Customer Focus
Integrity and Trust
Organizational Agility
Process Management
Builds Effective Teams
Managing Diversity
Managing Vision and Purpose
Position Details
Location: Abdallah Ghosheh Street, Building #53, 4th Floor, Suite 411, Amman. Oversight of up to 10 Amman BWR stores.
Reports to: Director of Operations MENA
Direct Reports: HR Operations Manager
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